01
Tell it the vehicle
"2011 Silverado 2500, 6.6 Duramax." That's it. Counterman grabs the factory manual, wiring diagrams, and TSBs — vectorizing anything new straight into the shared cloud library.
Under the hood
From "what've we got?" to fixed.
No new scan tool, no laptop balanced on the fender. An earpiece, your voice, and everything ever written about the vehicle in front of you.
02
Ask like you'd ask the counter guy
Plain shop talk, hands on the job. Describe the symptom, ask for a spec, a torque value, a bolt location — it answers in your ear while you keep wrenching.
03
It checks everything at once
Dynamic retrieval across the manual, forum threads that ended in a fix, and confirmed repairs from shops across the network — weighted to your exact make, model, and symptom.
04
Log the fix
Say what fixed it and close the ticket. The repair joins the shared fix database — so the whole network gets smarter with every job you finish.
Trained on
Factory manuals& wiring diagrams
TSBs & recallsstraight from the source
Forum threadsonly the ones that ended in a fix
Confirmed repairsfrom shops on the network